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Barcode Not Scanning? Here’s What to Do:
Barcode Not Scanning? Here’s What to Do:

If your barcode isn’t working when scanned, follow these steps to troubleshoot:

CloudBadging Team avatar
Written by CloudBadging Team
Updated this week
  1. Check Your Scanner:

    • Do you have a barcode scanner?

    • If not, proceed to Step 2.

    • If you do, scan a card.

      • If it displays “invalid” or another error, move to Step 2.

      • If nothing happens, the issue may be with the K resin. Contact tech support at [email protected].

  2. Use a Barcode Reader App:

    • Download a barcode scanner app on your phone.

    • Scan a printed card.

    • If the barcode doesn’t scan, proceed to Step 3.

  3. Check if the Card Scans with the App:

    • If it does scan correctly, the barcode and card are properly printed, and the issue is likely with the scanner. Contact the manufacturer for troubleshooting.

    • If it does not scan, the problem may be with the barcode content or printer. Contact tech support at [email protected] for assistance.

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