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Barcode Not Scanning? Here’s What to Do:

If your barcode isn’t working when scanned, follow these steps to troubleshoot:

CloudBadging Team avatar
Written by CloudBadging Team
Updated over 3 weeks ago

  1. Check Your Scanner:

    • Do you have a barcode scanner? If not, proceed to Step 2.

    • If you do, scan a card.

      • If it displays “invalid” or another error, move to Step 2.

      • If nothing happens, the issue may be with the K resin. Check out this guide on how to adjust your printer settings: Click Here

  2. Use a Barcode Reader App:

    • Download a barcode scanner app on your phone.

    • Scan a printed card.

    • If the barcode doesn’t scan, proceed to Step 3.

  3. Check if the Card Scans with the App:

    • If it does scan correctly, the barcode and card are properly printed, and the issue is likely with the scanner. Contact the manufacturer for troubleshooting.

    If it still does not scan, the problem may be with the barcode content or printer. Contact tech support at [email protected] for assistance.

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