Are you seeing this message when you go to preview your template?
If so, this means that the dataset you have this template associated with does not contain any records. Without having any records in your dataset CloudBadging will have no data to pull from making it so that you are unable to preview your card.
To fix this you will need to go to Records. Then select one of the Create Record buttons highlighted below.
Fill out the information (add a photo if applicable) and select Create Record at the bottom of the page.
You will now have a record in your dataset which will allow you to preview your card.
If you have further questions on how to create a record please reference the guide below.
If you have any additional questions on this process please email support at [email protected] or call 800-996-3581.