Do you have access to user management? If not, pass this information along to the primary admin user, so they can add a user.
To add a user do the following:
Sign into the CloudBadging account
Click MY ACCOUNT in the top right hand corner of your screen
Select USER MANAGEMENT from the drop down options
Once on this page, click the ADD USER button.
Fill out the contact info form/permissions, and then select ADD USER. The new user will then be sent an activation email to create a password.
Here is the user permissions breakdown:
Update Company Info – Allows to edit account admin and billing info
User Management – Gives access to the “User Management” Section which can add/edit/delete Users for that CloudBadging account including their permissions
Data Configuration – Gives access to the “Data Configuration” Section which can add/edit/delete datasets
Reports – Gives access to the “Reporting” Section which can view and export statistical reports with information about the prints that have been done in the account
Template Management – Gives access to the “Templates” Section which can add/edit/delete templates from the datasets they have access to
Print and record Management – Gives access to the “Records” and the “Print” Sections which can add/edit/delete users and print out their templates from the datasets they have access to
Export Records – Gives access to the “Export Data” button in the “Import/Export & Delete Records” Section which allows the user to export the record data from the datasets they have access to
Delete All Records in Dataset – Gives access to the “Delete all button” in the “Import/Export & Delete Records” section which allows them to delete all the records data from the datasets they have access to
Dataset Permission – Gives access to the specific dataset for that user
Billing – Gives users the option to renew/upgrade the account. When accounts expire if someone has this permission they can renew the account
If you have any additional questions on this process please email support at [email protected] or call 800-996-3581.