If you have multiple cameras, check the settings of the browser you are using.  Some browsers will allow you to select a default camera for web applications. 

If your browser does not have the ability to select a default camera, you can disconnect or disable all cameras except the one you wish to use. Most computer systems will have a “device manager” that can be used to disable a camera even if it is built into the computer.  

If you have any additional questions on this process please email support at [email protected] or call 800-996-3581.